Adobe Flash Player is required to listen to our recordings or watch our videos, get it here .

Latest Plug-in is crashing Firefox

10 posts

Thumb
Gav Davenport
about 2 years ago
27 Apr 2010 11:18

Hi there , i just noticed today that there was an update available .10 version i think , anyway i was prompted to install it - even though im pretty sure i was already running the .10 version as im sure thats the one i requested last week to remove old recordings etc .
Anyway .... after installing the update i restarted firefox and the update was apparently not installed , so i downloaded it and installed it again , restarted firefox and was once again re-directed back to recording page - same thing again.....the plugin update has not installed and wants me to download it again !
Now heres the other thing... if i QUIT firefox and re-load my pure solo profile page and go to record , the plugin is actually there and working - with no prompt to update it ! So .... i tried recording a song - which worked fine, however....after saving the mix and then playing it back , it crashes firefox to windows - then after sumbiting the crash report and restarting firefox , i am re-directed back to the recording page and prompted to install update for the plug-in ..........thus once again begins the cylce ..........so im now currently un-able to use the app to record anything !

Thumb
PureSolo Team
PureSolo Team
10 months ago
01 Aug 2011 15:19
Hi Gav, sorry to hear you've got problems. Can you confirm you are using Firefox 3.5.9? If you are could you try upgrading to Firefox 3.6.3 and let me know if that makes any difference.
Thumb
Gav Davenport
about 2 years ago
27 Apr 2010 11:54

ok .....pretty random but everything seems to be working ok now ! I was trying all of my downloaded tracks on record , and they were all crashing firefox but only after the mix was saved - then.....i tried recording a track i hadn't actually uploaded into the app yet.....this worked and didnt crash atall , so i tried my other tracks which were originaly crashing , but this time round they didnt crash ! ? so "seems" that this problem has been fixed by uploading a song that i hadnt tried to record yet......but i shall let u guys know if anything "randomly" stops working again hehe thanks for your reading time !

Thumb
Gav Davenport
about 2 years ago
27 Apr 2010 11:55

oh yeah sorry i was using firefox 3.6.3 btw

Thumb
PureSolo Team
PureSolo Team
10 months ago
01 Aug 2011 15:19
Glad it's working again.
Thumb
Gav Davenport
about 2 years ago
01 May 2010 16:25

hi again, ive had more persistence in crashing again today and yesterday , it just seems to happen out if the blue , but then sometimes i wont have any problems for a few hours.

As its stands .....i have firefox 3.6.3
windows xp service pk 3 ( all latest updates installed)
Puresolo player 0.9.10
ive disabled any thing which could be blocking the app in any way i.e No scipt , ad-blocker etc even looked at my pc firewall ( zone alarm ) .
Ive tried un-installing and re-installing the app on several occasions but that doesnt eliminate the crashimg of firefox.

The crashing itself only happens after ive save a mix of a recording and then play it back. These happenings have only been in effect from when the latest update for the app was released but not immediately after downloading it. Never had this issue to begin with. So ive run out of ideas now , plz help ! cheers Gav

Thumb
Gav Davenport
about 2 years ago
04 May 2010 11:19

any updates on this ? its crashing every time i record now and i would like to enter the stage competiton before the deadline! regards.

Thumb
PureSolo Team
PureSolo Team
about 2 years ago
04 May 2010 12:07
Hi Gav. We're sorry you're having so many problems, it must be very frustrating. Rest assured our tech team are looking into this and we will try to get an answer over to you as soon as we can. Best Wishes, PureSolo.
Thumb
PureSolo Team
PureSolo Team
about 2 years ago
04 May 2010 15:10
Hi again Gav. Would you mind giving it a whirl using Internet Explorer to see if the same problem happens? Best, PureSolo.
Thumb
Gav Davenport
about 2 years ago
05 May 2010 15:07

right .....fingers crossed i may have nailed this on the head. I noticed in internet explorer that my flash player wasnt working even though i have it installed .So then i thought ....well what if the app is crashing because of a registry error? so i downloaded RegTool for windows and gave my PC a proper clean up - and whadya know?.....no crashes .....touch wood.....umm well my beds made of metal as is my bedroom furniture and i currently dont have an erection so....touch plastic. (apologies for my crude sense of humour there hehe) Thanks for your time!



Share This

  • Facebook Facebook
  • Twitter Twitter
  • Delicious del.icio.us
  • Reddit Reddit

This track is not yet available in your country due to copyright laws, but we are working on making it available to everyone, so please check back soon!

We're Sorry, this track is not available.